If you need to fix your home heating and cooling system, you may be tempted to hop to the web or the yellow pages and just start dialling Heating and Air Conditioning Repair Companies, choosing the first one that says they will be there TODAY! Unfortunately, this method of selecting a contractor when you are under strain can be a catastrophe formula for you homeowner because your air conditioner or furnace requires fixing. AC offers excellent info on this.
There are far more important questions to answer when you pick up a heating and cooling contractor than when you will be here! I don’t ignore the fact that this is an important factor particularly when you’re hot or cold and you need to fix your ac or furnace, but it can eventually cost you a lot of money, tension and aggravation in the long run.
Yeah, how do you know if you’ve got an air conditioning contractor of good quality? All begins with the initial phone call but there it doesn’t end.
Several things to bear in mind:
- Check their scores, such as the Tucson BBB, Arizona Contractors’ Registry and Angie’s List. Google can be manipulated to show favourable feedback though useful, and is a less trustworthy choice.
- Is the telephone answered politely and promptly (during regular working hours, if after hours take this with a grain of salt as it is difficult to monitor the types of employees and after-hours responding service hires. If they are not professional, courteous or rude be sure to warn the management / owner of the HVAC Business)
- When the call is hours later, how long would it take you to get in contact with you and answer your question and have a timeline for when they will go home.
- Can they send you a specific timeline for service and also tell you that you will receive a confirmation call as a courtesy update and a reminder before the technician heads to your home?
When the call is planned,
- Received a confirmation call? If so the technician / dispatcher is in his manner professional?
- They are on time? When you don’t get a courtesy call to warn you, they run late before their scheduled arrival time?